Shipping policy

Shipping & Delivery

At Naarangi Crafts, every saree is carefully inspected, packed, and shipped with utmost care to ensure it reaches you safely and beautifully.

Free Shipping Across India 🇮🇳

We are pleased to offer FREE shipping on all prepaid orders across India.

For Cash on Delivery (COD) orders, a small convenience fee may apply at checkout.

Order Processing Time

  • Orders are typically processed within 1–3 business days.
  • Handwoven, made-to-order, or specially curated products may require additional processing time.
  • In such cases, the estimated dispatch timeline will be mentioned on the product page.

    Location Estimated Delivery Time
    Metro Cities 3–5 Business Days
    Tier 2 & Tier 3 Cities 4–7 Business Days
    Remote Locations 5–10 Business Days
      

Delivery timelines may vary during festivals, public holidays, natural disruptions, or courier delays.

Order Tracking

Once your order is dispatched, you will receive:

  • Tracking ID via Email/SMS/WhatsApp
  • Courier partner details
  • Real-time shipment updates

You can track your order anytime using the tracking information provided.

Packaging

Every Naarangi Crafts saree is packed securely to protect its fabric, weaving, and craftsmanship during transit.

Our packaging is designed to ensure your saree reaches you in pristine condition.

Delivery Attempts

Our courier partners generally make multiple delivery attempts.

If delivery cannot be completed due to:

  • Incorrect address
  • Unreachable phone number
  • Customer unavailable

the shipment may be returned to us. Re-shipping charges may apply.

Address Changes

If you need to modify your shipping address, please contact us within 12 hours of placing your order.

Once an order has been dispatched, address changes may not be possible.

Damaged or Tampered Packages

If your package appears damaged or tampered with at the time of delivery:

  1. Do not accept the package.
  2. Take clear photos of the package.
  3. Contact us immediately within 24 hours.

Our support team will assist you promptly.

Delays Beyond Our Control

While we strive to deliver every order on time, delays may occasionally occur due to:

  • Weather conditions
  • Transportation disruptions
  • Government restrictions
  • Courier network issues
  • Natural calamities

We appreciate your patience and understanding in such situations.

Need Help?

For any shipping-related questions, please contact us:

📧 Email: naarangicrafts@hotmail.com